Exchanges stopped listening
As the platforms grew, they decided what was best for clients. Requests that didn’t fit the existing product were overlooked. Size made it harder to change, even when the need was clear.
Our founders worked inside the world’s largest crypto exchanges. We saw client needs ignored, decisions made for them and platforms too big to change. We built Lumora to put those needs first, starting with an OTC desk.

We worked in the infrastructure, products and operations of major exchanges. We knew what these businesses could do, and how often the needs of their clients went unanswered.
As the platforms grew, they decided what was best for clients. Requests that didn’t fit the existing product were overlooked. Size made it harder to change, even when the need was clear.
We founded Lumora because we wanted to act on those requests. Understanding what a client needs should come before deciding how to serve them. Our experience gave us the reason to start, and the knowledge to build.
Our launch service is crypto OTC trading. It starts with your requirements: the asset, amount, timing and settlement. Our team then works through whether and how we can support the trade.
Confirm eligibility, agree the quote and establish how the trade will settle.
Select a step to see what it involves.
Tell us what the transaction needs to achieve. You do not need to transfer funds or provide identity documents at this stage.
Prepare your enquiryOur team confirms whether we can support you and the proposed trade. Verification requirements depend on the client and transaction.
Read about client checksCompare the total amount payable or receivable. Confirm whether the quote is executable, how long it is valid and what counts as acceptance.
Compare two quotesVerify bank or wallet details through a trusted channel. Timing depends on the funding method, banking hours and blockchain network.
Read the settlement guideAn enquiry does not place an order or lock a price.
Choose what you want to discuss. We’ll carry these details into your enquiry.

Discuss a personal buy or sell, including the asset, amount and how you want to settle.
Tell us the proposed trade and your funding, authorisation and recordkeeping requirements.
Discuss transaction size, timing and settlement. Our team confirms eligibility and asset availability before proceeding.
OTC means over-the-counter. Instead of placing an order on a public exchange order book, you discuss a trade directly with a desk and agree its price, size and settlement terms.
Lumora is launching with crypto OTC trading through a dedicated desk. You can discuss a proposed buy or sell with our team, complete onboarding and agree the quoted terms before proceeding.
Ask the desk to confirm the asset, trading pair, settlement currency and network for your proposed trade. Availability should be confirmed before you transfer funds or digital assets.
Contact the desk for the minimum that applies to your proposed asset and settlement currency. Confirm the requirement before progressing with the trade.
A quote sets out the proposed trade terms. Before accepting, confirm the amount you will pay or receive, any fees, the expiry of the quote and the settlement arrangements. An enquiry is not a trade instruction.
Tell us what you want to buy or sell, the amount and your preferred timing.
Prepare an enquiry